Since Crematorium is horror-themed, it is not recommended for people who are pregnant, suffer from anxiety, asthma, panic attacks or heart disease. By entering the game, you do so at your own risk. For more information, visit our FAQs.
Your time limit of 60 minutes starts soon as you enter the house, after waivers are signed and payment has been made. To be able to use all of your time we suggest you arrive at Crematorium promptly ready to start your session.
The game will start from the time your appointment is booked. Players that arrive late cannot get involved after the game has started. If your group is more than 10 minutes late your session will be cancelled.
A closed-circuit camera system operates in Crematorium and you will be communicated with via loud speaker and microphone.
Should anyone wish to leave the game before the time is up, this will result in the game being forfeited for everyone, and all players must choose to exit the game.
While we understand people respond to fear in different ways, please be mindful of your actions within the house. Players will be held responsible for any damage caused.
Please do not take any items from the house. Check all pockets for padlocks and other items upon exiting the house.
If you wish to cancel your reservation, the best way to do so is via text message. Please note there is a 24 hour no cancellation policy. If you cancel within 24 hours of your booking no refund will be given.
The company reserves the right to turn away and cancel a game if team members appear to be under the influence of alcohol and/or illegal substances.
Upon entering the house, you will be reminded of these rules and asked to sign a waiver before the game begins.